May 10, 2023

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Matt Wenzel

Beyond Surveys: Revolutionising Employee Engagement to Transform Healthcare

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Introduction

Healthcare organizations are facing unprecedented challenges today, including staffing shortages, increased workloads, and high levels of employee turnover. Employee engagement is critical in addressing these issues, and hospitals must take innovative measures to retain their valuable staff and maintain a high standard of care. Traditional employee engagement surveys have been a common method for evaluating workforce satisfaction, but their limitations demand a more comprehensive and proactive approach. In this blog post, we will discuss why focusing on employee engagement is essential for reducing churn and saving costs in hospitals, and how Lebra Health can help you create a culture of connection and care.


The Importance of Employee Engagement in Hospitals

Employee engagement is a vital element for the success and sustainability of healthcare organizations. Engaged employees are more likely to exhibit higher levels of job satisfaction, productivity, and commitment to their work. The positive impact of engagement on the healthcare workforce can lead to:

  1. Improved patient outcomes: Engaged healthcare professionals are more likely to deliver higher quality care, leading to better patient outcomes and increased patient satisfaction.
  2. Reduced turnover: Engaged employees are less likely to leave their jobs, which can save hospitals significant costs in recruitment, training, and onboarding of new staff.
  3. Enhanced teamwork: A highly engaged workforce fosters a collaborative environment, where employees support each other and work efficiently to achieve organizational goals.
  4. Increased innovation: Engaged employees are more likely to contribute new ideas and participate in continuous improvement efforts.

The Inadequacy of Employee Engagement Surveys

While employee engagement surveys have been a widely used tool for assessing workforce satisfaction, they suffer from several limitations:

  1. Infrequent data collection: Traditional engagement surveys are often conducted annually, which means that the data gathered may not reflect the current state of employee engagement.
  2. Lack of actionable insights: Surveys can provide a general picture of employee sentiment but may not offer specific, actionable steps for improving engagement.
  3. Inability to capture real-time feedback: Employees' feelings and perceptions can change rapidly, but surveys are not designed to capture these fluctuations.
  4. Survey fatigue: Employees may become disinterested in participating in surveys if they feel their concerns are not being addressed or if they are overwhelmed by the number of surveys they receive.

Lebra Health: A New Approach to Employee Engagement

Lebra Health offers a solution that addresses the limitations of traditional engagement surveys, providing healthcare leaders with the tools they need to build stronger relationships, manage stakeholders, and care for employees. With Lebra, you can:

  1. Set reminders to be more thoughtful: Proactively engage with your employees by setting up reminders for regular check-ins, recognizing their achievements, and showing appreciation for their hard work.
  2. Reach out and follow up: Lebra helps you remember when and how to reach out to your employees, ensuring that you maintain open lines of communication and address any concerns or issues promptly.
  3. Track progress and measure results: Lebra's platform allows you to monitor the effectiveness of your engagement efforts, enabling you to make data-driven decisions and continuously improve your approach.

Conclusion

In today's rapidly changing healthcare landscape, employee engagement is more crucial than ever. Traditional engagement surveys, though useful, are inadequate for addressing the complexities of workforce satisfaction and commitment. By leveraging innovative solutions like Lebra Health, healthcare leaders can foster a culture of connection and care, reduce employee churn, and ultimately save costs. By prioritizing employee engagement, hospitals can ensure a high standard of care and a brighter future for both their staff and their patients.